Jira Service Management

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The ZIP file will be created, please attach it to the ticket.","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? 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Below is a quick instruction: \n1. Turn ON all related devices and make sure that they are fully started. \n2. Open Action Center in ForceSeatPM/QubicManager. \n3. Click Snapshot Icon in the title bar - it is located on the left to help <img class=\"emoticon\" src=\"/images/icons/emoticons/help_16.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"/> icon \n4. New window will be opened. \n5. Scroll down, confirm your choices and click Create & Show button. \n6. The ZIP file will be created, please attach it to the ticket.","callToAction":"Technical support","intro":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","instructions":"In order to speed up the troubleshooting, please create Snapshot ZIP in ForceSeatPM/QubicManager and attach it to this ticket. Below is a quick instruction: \n1. Turn ON all related devices and make sure that they are fully started. \n2. Open Action Center in ForceSeatPM/QubicManager. \n3. Click Snapshot Icon in the title bar - it is located on the left to help <img class=\"emoticon\" src=\"/images/icons/emoticons/help_16.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"/> icon \n4. New window will be opened. \n5. Scroll down, confirm your choices and click Create & Show button. \n6. The ZIP file will be created, please attach it to the ticket.","icon":10520,"iconUrl":"https://motionsystems.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10050","fieldConfigId":"10148","label":"Your name","description":"How would you like to be called? 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Your consent is required to process your request.","descriptionHtml":"Before you continue, please read <a href=\"https://motionsystems.eu/motionsystems-terms-and-conditions/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Terms and Conditions</a>, <a href=\"https://motionsystems.eu/privacy-policy/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">MotionSystems Privacy Policy</a> and <a href=\"https://www.atlassian.com/legal/privacy-policy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Atlassian Privacy Policy</a>. 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